Inquiries
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My name is Frank V and I am the founder of Strata Atoll. All of the projects you see are my creation. Every canvas is blank when I begin. I take the ideas in my head and bring them to life. I work with talented illustrators for unique elements too! Anime and Video Games inspired me growing up. As an African American, my life experience has inspired me too. My themes alternate between playfulness and a more serious tone. I hope my work speaks to you and your loved ones.
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All prints are professionally packaged and mailed within the United States. Small prints are placed inside of one flat rate box. The artwork is wrapped in plastic and soft packing material. Medium prints are placed inside of an Art frame box. Artwork is wrapped in plastic and soft packing material. This box is shipped inside of a larger box for extra padding and preservation. At this time, Strata only operates within the United States. Strata will be expanding to the Canadian market and South America soon. Stay tuned for announcements!
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All Artwork is printed to order. After printing is complete prints will be delivered through Fedex. Prints are insured through the carrier for loss, damage, and delay. A signature is also required for delivery. Small prints and medium prints have different shipping costs. Small prints utilize a smaller box. When you order a small print, make sure to select the small print shipping option at checkout. The turnaround time for a small print is five to seven business days including delivery. The delivery timetable for a small print is two days through Fedex.
If you purchase a medium print choose the medium print shipping option at checkout. Shipping rates vary by state. Make sure you select the state you live in. This will ensure you are charged the correct shipping rate. Medium prints require a sealed box that is shipped inside of a larger box. The turnaround time for a medium print is nine to ten business days including delivery. The delivery timetable for a medium print is seven days through Fedex.
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When I started this company, I initially offered small prints. Vertical orientation small prints measure 10 inches in width and 17 inches in height. Horizontal orientation small prints measure 9 inches in height and 16 inches in width. Medium sized prints come in the 16 inch by 24 inch size. Vertical orientation medium prints measure 16 inches in width and 24 inches in height. Horizontal orientation medium prints measure 16 inches in height and 24 inches in width.
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Wall Art prints have multiple price factors. The base price of all small prints is $25.00. The base price of all medium prints is $40.00. Professional Graphic Design printing, framing, and shipping costs are all key. These services raise the overall price of my Artwork. Each piece is set in a black, wooden frame set behind plexiglass. Special dimension boxes made for Art frames are a part of the overall cost too. Fedex offers two day flat rate shipping with a designated Art Frame box for small prints.
Medium prints have to be shipped in a larger box. Therefore the shipping costs for medium prints is higher. The shipping price for all prints includes professional packing so your Artwork arrives intact. New shipping options may be available in the future. My goal is to give customers the most affordable shipping option. For now, Fedex has the best value and price. If a find better business shipping option, I will change carriers. I will make an announcement on my social media channels. I will also update the shipping prices on the website.
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Make sure to follow the label instructions if you handle your own clothing. If you use a dry cleaning service, inform the staff of the care instructions. Following these steps will give your clothing a long shelf life.
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If you need to cancel an order reach out to me through the contact page. You will receive an email confirmation once your order is cancelled. Cancellation requests will be completed within one to three business days.
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Strata Atoll will sell new items in the future. These items include but are not limited to formal clothing, toys, flatware, and more.
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You can find Strata Atoll on Facebook and Instagram. The links for both of these social media pages can be found in the top right corner of the website.
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Make sure to follow Strata Atoll on social media platforms like Instagram and Facebook. Check the Upcoming section of the website too! Surprise designs can be announced at any time…so stay tuned!
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Refunds are not offered for Wall Art Prints. Each print is inspected throughout the design process. Designs are checked three more times after test samples are printed. Before shipping, pictures are taken for record keeping purposes. The goal of Strata Atoll is customer satisfaction. No unfinished or flawed pieces will be sold.
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Once Strata Atoll clothing is officially released refunds will be allowed. The clothing printing process will be completed through a professional Chicago textile company. All clothing will be inspected by the company and myself before release. Any defective or soiled clothing will not be approved for sale. Before shipping pictures of clothing will be taken for record keeping purposes. If you receive a defective or soiled clothing item you can request an exchange or refund. Any false claims will be denied.